MoneyTide Support
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Frequently Asked Questions
Getting Started
How do I get started with MoneyTide?
After downloading MoneyTide from the App Store, open the app and create an account using your email, Google account, or Apple ID. Once logged in, you can start tracking personal expenses or create shared expenses with friends.
How is MoneyTide different from other finance apps?
MoneyTide combines personal finance tracking with powerful expense sharing features in one seamless experience. Unlike many other apps, MoneyTide offers both individual budgeting tools and collaborative expense management, with a clean, intuitive interface designed specifically for iOS.
Personal Expenses
How do I add a personal expense?
Tap the 'My Expenses' tab, then tap the + button. Enter the expense amount, select a category, add a description, and choose the date. You can also attach a receipt photo by tapping the camera icon.
How do I categorize my expenses?
When adding a personal expense, you can select from the available categories or create a new one. MoneyTide will also suggest categories based on your previous spending patterns to make the process faster.
How do I attach receipts to my expenses?
When creating or editing an expense, tap the camera icon to either take a new photo of your receipt or select an existing image from your photo library. You can view, zoom, and replace receipt images at any time.
What information does the Dashboard show?
The Dashboard provides an overview of your finances, including recent expenses, spending by category, monthly trends, and balance information. This helps you understand your financial habits at a glance and identify opportunities to optimize your spending.
Shared Expenses
How do I create a shared expense?
Navigate to the 'Shared' tab and tap the + button. You'll be guided through selecting friends to share with, entering expense details, choosing who paid, and setting up how to split the cost (equally or custom amounts).
How do I add friends to share expenses with?
In the 'Shared' tab, when creating a new shared expense, you can select contacts from your device or invite friends via email if they're not already using MoneyTide. Friends who accept your invitations will appear in your contacts list for future shared expenses.
How are balances calculated in shared expenses?
MoneyTide automatically calculates who owes what based on who paid and how the expense was split. For groups, the app intelligently minimizes the number of transactions needed to settle up by calculating the most efficient payment path.
Can I split expenses unequally?
Yes. When creating a shared expense, choose 'Custom Split' instead of 'Equal Split'. You can then enter specific amounts or percentages for each person, depending on what makes the most sense for your situation.
Account & Settings
Can I use MoneyTide offline?
Yes, MoneyTide works fully offline. Your data is stored locally on your device, and any changes you make will automatically sync when you reconnect to the internet.
How do I change my currency?
Go to the Settings tab and select your preferred currency from the available options. MoneyTide will use this currency for all your expenses by default.
Is my financial data secure?
Yes, we use industry-standard security measures to protect your data. Information is encrypted during transmission and storage, and our privacy-first approach ensures your financial details remain secure.
How do I delete my account?
To delete your account, go to the Settings tab and scroll down to the Account section. Tap on 'Delete Account' and follow the confirmation steps. Please note that this action is permanent and all your data will be deleted.
Need more help?
Our support team is ready to assist you with any questions or issues.
Email Support
Send us a message and we'll get back to you within 24 hours on business days.
Contact SupportUsing MoneyTide version 1.0 or later. For older versions, please update to access all features.